Terms of Use
The rules that govern your access to and use of EzyCommunity's platform and services.
These Terms of Use (“Terms”) are a binding agreement between you and EzyCommunity (“EzyCommunity,” “we,” “us,” or “our”). These Terms govern your access to and use of our website, applications, and related services (collectively, the “Services”), including our standard Community plans and our Agency/SaaS plan described in Section 7 below. If you have separately agreed to a specific Community's own terms, or to an Agency Partner's own platform terms (“Community Terms,” as described in Section 7 below), those Community Terms govern your participation in that Community or white-labeled platform, alongside these Terms.
PLEASE READ THESE TERMS CAREFULLY.
BY CREATING AN ACCOUNT, CLICKING “I ACCEPT,” OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS — EITHER ON YOUR OWN BEHALF OR, IF YOU ARE ACTING FOR AN ORGANIZATION, ON BEHALF OF THAT ORGANIZATION (AND YOU CONFIRM YOU HAVE AUTHORITY TO BIND IT). IF YOU DO NOT AGREE, DO NOT USE THE SERVICES. YOUR USE OF THE SERVICES IS ALSO GOVERNED BY OUR PRIVACY POLICY, WHICH IS INCORPORATED INTO THESE TERMS BY REFERENCE.
A NOTE ON DISPUTE RESOLUTION. Section 13 below explains how disputes between you and EzyCommunity are resolved, including any arbitration or class-action waiver provisions that may apply in your jurisdiction. Please review it carefully.
In short, by using the Services you acknowledge that:
- the Services are licensed to you, not sold, and you may only use them as permitted under these Terms;
- your use may be subject to additional third-party terms (e.g., app store terms, mobile carrier fees) that are your responsibility;
- you consent to our collection and use of your information as described in our Privacy Policy;
- the Services are provided “as is,” and our liability to you is limited as described below; and
- certain disputes may be subject to arbitration as described in Section 13.
1. Eligibility
You must be at least 16 years old to use the Services independently. If you are between the ages of 12 and 15, you may use the Services only with the verifiable consent or authorization of a parent or legal guardian, and your use must otherwise comply with applicable law.
Individuals under the age of 12 are not permitted to use the Services.
By using the Services, you represent that you meet the applicable age and consent requirements, that you have not previously been suspended or removed from the Services, and that your use complies with all applicable laws. Where parental or guardian consent is required, we may take reasonable steps to verify such consent.
2. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account. We are not liable for any loss arising from unauthorized use of your account, but you may be liable for losses we or others incur as a result.
3. License to Use the Services
Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Services for their intended purpose. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services, except as expressly permitted by us or applicable law. Any unauthorized use immediately terminates this license.
4. Your Content
4.1 Ownership
You retain ownership of the content, materials, and information you submit, post, or upload through the Services (“Your Content”). You are solely responsible for Your Content and for ensuring you have the necessary rights to share it and that it complies with applicable law.
4.2 License You Grant to Us
By submitting Your Content to the Services, you grant EzyCommunity a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, adapt, publish, and display Your Content solely as necessary to operate, provide, secure, and improve the Services (including on behalf of the Creator whose Community you're using). We may also use Your Content and related usage data, in de-identified or aggregated form that does not identify you, to analyze, develop, and improve our products, generate insights, and for other legitimate business purposes.
4.3 Our Right to Moderate
We are not obligated to monitor Your Content, and we are not responsible for it. However, we may review, remove, restrict, or disable access to any content that we believe, in our reasonable judgment, violates these Terms, applicable law, or is otherwise objectionable, with or without notice.
4.4 Feedback
If you send us feedback, suggestions, or ideas about the Services, you agree that we may use them freely, without any obligation to compensate or credit you.
5. Acceptable Use
You agree not to, and not to permit others to, using the Services:
- violate any applicable law or these Terms;
- impersonate any person or entity, or misrepresent your affiliation with a person or entity;
- upload or transmit viruses, malware, or other harmful code;
- attempt to gain unauthorized access to our systems, other accounts, or Communities you have not been granted access to;
- scrape, harvest, or extract data from the Services using automated means without our written permission;
- interfere with or disrupt the integrity or performance of the Services;
- harass, abuse, threaten, or harm other users;
- upload content that infringes another party's intellectual property or other rights; or
- circumvent any access, payment, or content-protection mechanisms we put in place.
We reserve the right to investigate and take appropriate action against anyone who violates this section, including removing content, suspending or terminating accounts, and reporting to law enforcement.
Zero Tolerance for Child Exploitation
We strictly prohibit any content or behavior that sexualizes, endangers, or exploits minors, including child sexual abuse material (CSAM). Accounts involved in such activity will be immediately banned, and we will take action as required by law. If you become aware of such content on the Services, report it immediately using our in-platform reporting tools or by emailing [email protected].
Zero Tolerance for Objectionable Content and Abusive Users
We have no tolerance for objectionable content or abusive behavior on the Services. Content reported as objectionable is reviewed and, where it violates these Terms, removed within 24 hours, and users who post such content or engage in abusive behavior will be ejected from the platform. You can report content or users at any time using the in-app reporting tools or by emailing [email protected].
6. Prohibited Communities and Content
EzyCommunity is intended for lawful and appropriate community-building purposes. We reserve the right to refuse, suspend, or remove any community that violates these Terms or is determined, in our sole discretion, to be inappropriate for the platform.
Communities that are prohibited include, but are not limited to:
- Dating or matchmaking communities or services.
- Communities primarily promoting or facilitating adult or sexual content.
- Communities created to promote or facilitate illegal activities violating local or international law.
- Communities promoting hate speech, violence, discrimination, or harassment.
- Communities promoting or facilitating the exploitation or abuse of individuals.
- Any other community that EzyCommunity determines, in its sole discretion, to be inconsistent with the purpose, safety, or reputation of the platform.
EzyCommunity reserves the right to remove, suspend, or permanently terminate any account or community that violates this policy without prior notice.
7. Communities and the Agency/SaaS Plan
7.1 Standard Communities
EzyCommunity allows Creators to build and operate their own Communities on our platform. Each Creator may set their own rules, pricing, and terms for their Community (“Community Terms”). Before joining a Community, you may be asked to agree to that Community's own terms and policies, which govern your relationship with the Creator and your participation in that specific Community. EzyCommunity is not a party to, and is not responsible for, the Community Terms, pricing, content, products, or conduct of any Creator or Community.
7.2 Agency/SaaS Plan
Our Agency (or “SaaS”) plan lets a Creator (“Agency Partner”) use EzyCommunity's underlying infrastructure to build and operate their own, fully white-labeled community or course business — under the Agency Partner's own branding, domain, and terms — and resell access to their own end-clients, similar to services like Circle or Skool. If you are an Agency Partner:
- We grant you a limited, non-exclusive, non-transferable license to white-label, rebrand, and resell access to the underlying Services as part of your own business, subject to the scope described in your applicable order form or plan terms;
- You are solely responsible for your own terms of service, privacy policy, pricing, billing, support, and legal compliance with respect to your end-clients and their Members, and for ensuring those documents are consistent with applicable law in the jurisdictions where you operate;
- You agree that your end-clients and their Members will be bound by acceptable-use standards at least as protective as Section 5 (Acceptable Use) of these Terms, and you are responsible for enforcing them within your white-labeled business;
- EzyCommunity retains ownership of the underlying platform, software, and infrastructure; nothing in your Agency plan transfers ownership of the underlying Services to you; and
- You agree to indemnify and hold EzyCommunity harmless from claims arising out of your white-labeled business, your terms with your end-clients, or your end-clients' or their Members' use of the Services, except to the extent caused by our breach of these Terms or violation of law.
7.3 Agency Pricing Policy
Agencies participating in the EzyCommunity Agency Program must comply with any minimum pricing requirements established by EzyCommunity.
Agencies may not intentionally undercut, circumvent, or compete against other authorized agencies by offering platform subscriptions or services below the minimum pricing established by EzyCommunity.
EzyCommunity reserves the right to establish, modify, or enforce minimum pricing requirements at any time. Failure to comply with these pricing policies may result in suspension or termination of Agency Program participation.
7.4 General
In either case, EzyCommunity is not a party to, and is not responsible for, the terms, conduct, content, products, or business practices of any Creator, Agency Partner, end-client, or Community. Any dispute you have with a Creator, Agency Partner, end-client, or another Member is between you and that party, and you release EzyCommunity from claims arising out of such disputes to the extent permitted by law.
8. Payments, Subscriptions, and Refunds
- Platform Fees. If you subscribe to EzyCommunity as a Creator or Agency Partner, you agree to pay the applicable subscription fees as described at checkout or in your order form. Fees are billed in advance on a recurring basis unless otherwise stated, and are non-refundable except as required by law or as expressly stated in our website or refund policy.
- Community Purchases. If you purchase access to a Community, course, or product from a Creator (or from an end-client operating within an Agency Partner's white-labeled business), that transaction is between you and the Creator or end-client; refund requests should generally be directed to them, subject to their stated refund policy and applicable consumer protection law.
- Agency Partner Billing. If you are an end-client or Member interacting with an Agency Partner's white-labeled platform, any billing relationship for that platform (subscription fees, revenue share, or reseller pricing) is set and managed by the Agency Partner, not EzyCommunity, unless we expressly state otherwise.
- Payment Processing. Payments are processed through third-party payment processors. By making a purchase, you agree to the applicable payment processor's terms.
- Taxes. You are responsible for any applicable taxes associated with your use of the Services, except taxes on our net income.
9. Intellectual Property
The Services, including our software, design, logos, trademarks, and all related content (excluding Your Content and Creator content), are owned by EzyCommunity and are protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or branding without our prior written consent.
If you believe content on the Services infringes your copyright, please send a notice to [email protected] with sufficient detail for us to investigate under applicable copyright law (e.g., the DMCA, if applicable).
10. Third-Party Services and Content
The Services may link to, integrate with, or display content from third-party websites, applications, or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their own terms.
11. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT ON THE SERVICES IS ACCURATE OR RELIABLE. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZYCOMMUNITY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REVENUE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.
13. Dispute Resolution
We encourage you to contact us first at [email protected] to try to resolve any dispute informally. If we can't resolve a dispute informally within 30 days, you and EzyCommunity agree that any dispute will be resolved through binding, individual arbitration rather than in court, except that either party may bring an individual claim in small claims court or seek injunctive relief for intellectual property infringement. You and EzyCommunity each waive the right to a jury trial and to participate in a class action.
Details on how to initiate arbitration, and how to opt out of this provision within 30 days of first accepting these Terms, will be provided in the full arbitration clause. Note: binding arbitration and class-action waiver clauses depend on the jurisdiction of the Creator and Members.
14. Governing Law and Venue
These Terms are governed by applicable law, without regard to conflict-of-law principles. Subject to Section 13, any dispute not resolved through arbitration or small claims court will be brought exclusively in the Federal District Court of New York, and you consent to the personal jurisdiction of those courts.
15. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Services immediately ceases, though provisions of these Terms that by their nature should survive (e.g., ownership, disclaimers, limitations of liability, dispute resolution) will continue to apply. You may terminate your account at any time by contacting us or using the account deletion feature, subject to our data retention practices described in our Privacy Policy.
16. Changes to These Terms
We may update these Terms from time to time. We will post the revised Terms with an updated “Last Updated” date, and where changes are material, we will provide additional notice (e.g., email or in-app notification). Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.
17. General Provisions
- Entire Agreement. These Terms, together with our Privacy Policy and any applicable Community Terms, constitute the entire agreement between you and EzyCommunity regarding the Services.
- Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
- No Waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
- Assignment. You may not assign or transfer these Terms without our prior written consent.
- Electronic Communications. By using the Services, you consent to receive communications from us electronically, and agree that such communications satisfy any legal requirement that they be in writing.
- No Third-Party Beneficiaries. These Terms do not confer any rights on any third party, except as expressly stated.
18. Contact Us
If you have questions about these Terms, please contact us at:
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